Terms & Conditions

The terms and conditions set out below are legally binding on You as a Customer being the person (“You” or the “Customer”) entering into the assessment by and any agreement for the sale (the “Sale”) of precious metals (the “Valuables”, the “Items“) to YourGoldBuyer.co.uk (“Your Gold Buyer”) and/or as a user of the Your Gold Buyer website and inure to the benefit of Your Gold Buyer and its successors and assigns.

Requirements for Use

You warrant to Your Gold Buyer that:

Quality of goods

All goods are subject to testing when we receive them to confirm the metal content. All non-precious Items will be returned via Royal Mail Special Delivery to the supplied address at a cost of £6.50. This charge will be deducted from any final amount due to the Customer.

All goods are subject to destructive and non destructive testing, this can range from a basic mizar test to a more harsh acid test. By sending the Items to us You will need to complete a form that states You fully understand the testing procedures that maybe used (form).

Any stones in the jewellery will not count towards the weight of the Item. We may need to remove any stones from the jewellery to determine its exact weight.

We will endeavour to be as professional as possible when testing and always try to test on a part of the Item that would not be seen should we need to return it. These test are carried out before any payments are made.

Postage

YourGoldBuyer.co.uk will NOT be held liable for any Items lost in transit. When You are posting Your Items, please ensure that You send them via Royal Mail Special Delivery with the adequate insurance. Keep Your receipt and You will be covered by Royal Mail insurance for any loss.

Valuation of Items

The gold calculator provided on the website is a marketing tool. The prices quoted in the calculator provide you with an stimate of the day’s gold price and are intended for guidance purposes only. The value stated does not constitute a formal offer. Any offer may vary from the value stated on the gold calculator. Any Item must be accurately valued by our jewellery experts before a formal offer is provided. While we attempt to maintain the accuracy of this service, no liability is accepted for any errors or omissions.

Transaction Process

Once Your Valuables are received by Your Gold Buyer, they will be assessed and a payment will be issued to You within 24 hours of the assessment via cheque.

You will receive a letter along with Your cheque with confirmation that we intend to buy Your valuables. The date on the cheque is the date payment was issued.

Payment methods

For Your convenience, You can choose from any of the following payment methods:

Item return policy

If You decide not to accept our offer for Your Valuables, You must contact us via phone or e-mail, so that it arrives at our offices or in our bank account within 7 days of the date on which the payment was issued as outlined in the Letter. Failure to do so is likely to result in the processing (refining) of Your Valuables and once processed, the Valuables cannot be recovered.

Your Items will be returned to You at our expense within 3 days from when we receive our payment back. We will insure the Items for no more than the amount offered by Your Gold Buyer, regardless of what it was insured for when mailed by You. You may notify us in writing if You wish to cover the cost for any additional insurance. You should include a cheque to cover the additional insurance required.

Unless You request additional insurance (as outlined above), Your Gold Buyer shall, at its sole discretion, choose the return carrier, insurance and receipt verification method for each transaction.

Indemnification
You agree to indemnify and hold harmless Your Gold Buyer against any and all liability, claims, suits, losses, costs and legal fees (paid in advance) caused by, arising out of or resulting from any breach or claimed breach of these terms and conditions, including claims brought by third parties. You further warrant that You will fully, defend, protect, indemnify, and hold harmless Your Gold Buyer and its lawful successors and assigns from any adverse claim thereto.

Choice of Law, Waiver, and Claims
These terms and conditions shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions. Your Gold Buyer’s failure to exercise or enforce any right or provision of the terms and conditions will not be deemed to be a waiver of such right or provision. If any provision of the terms and conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in such provision and the other provisions of the terms and conditions remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the services offered by Your Gold Buyer must be filed within one (1) year after such claim or cause of action arose or be forever barred. Any such claim or cause of action must be filed in the United Kingdom. Your Gold Buyer shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed or attempted to be filed in any jurisdiction outside of the United Kingdom, including but not limited to,solicitor's fees incurred by Your Gold Buyer.

Change of Terms and Conditions
Your Gold Buyer reserves the right to change these terms and conditions and advise You to revisit our website, YourGoldBuyer.co.uk, periodically to ensure that You are aware of our current terms and conditions.